Privacy Policy

Last Updated: March 2026

The High Road Manufacturing LLC ("we," "us," or "our") operates the website at thehighroadmanufacturing.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, mailing address, and other information you voluntarily provide when placing an order, requesting a quote, or contacting us.
• Order Information: Products purchased, order amounts, shipping details, and payment transaction identifiers.
• Usage Data: Browser type, operating system, pages visited, time spent on pages, referring URLs, and other standard web analytics data collected automatically when you visit our site.
• Device Information: IP address, device type, and screen resolution for the purpose of improving your browsing experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, quotes, and service requests
• To communicate with you about your orders, inquiries, and account
• To improve our website, products, and customer service
• To send periodic emails related to your order or services (you can opt out at any time)
• To comply with applicable laws, regulations, and legal processes

We do not sell, trade, or rent your personal information to third parties.

Payment Processing

All payment processing on our website is handled by Stripe, a PCI-DSS compliant payment processor. When you make a purchase:

• Your credit card information is transmitted directly to Stripe over an encrypted connection
• We never store, see, or have access to your full credit card number
• Stripe processes your payment and returns only a transaction identifier and confirmation to us
• All transactions are encrypted using SSL/TLS technology

For more information about Stripe's privacy practices, visit stripe.com/privacy.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for the website to function properly, including shopping cart functionality and session management.
• Analytics Cookies: Help us understand how visitors use our site so we can improve the experience. These collect anonymous, aggregated data.

You can control cookie settings through your browser preferences. Disabling certain cookies may limit your ability to use some features of our website.

Third-Party Services

We may use the following third-party services that collect, monitor, and analyze information:

• Stripe: Payment processing (see Payment Processing section above)
• Google Analytics: Website traffic analysis using anonymized data
• Google Fonts: Typography delivery

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise any of these rights, contact us using the information below.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

The High Road Manufacturing LLC
24 Emerald Industrial Park Rd
Ponderay, ID 83852
Phone: (509) 675-7083
Email: TheHighRoadMfg@gmail.com

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.